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Last reviewed: September 2026 · Copy link
Why Amazon rejected your CPC — and the fix
The seven reasons, with fixes
- Certifier is the factory, not you — regenerate the CPC in your name as importer.
- No test report attached — upload the full report with the certificate, not the certificate alone.
- Laboratory not CPSC-accepted for the rule — re-test or obtain the file from an accepted lab.
- Product mismatch — the certificate’s product name, model, and age grade must match the ASIN.
- Report omits a cited rule — remove the rule from the CPC or add the missing test.
- Illegible scan — re-export at full resolution; Amazon reviewers must read every page.
- Wrong document — a certificate of origin or invoice is not a CPC.
Prevent the next rejection
Keep one folder per ASIN containing the CPC, the full report, and the lab’s acceptance evidence. Generate certificates from structured fields so product names match listings exactly — free-form templates drift, and drift is what rejections measure.
Questions people ask
Can I appeal without a new test report?
Only if your existing report covers every cited rule from an accepted lab. If a rule is untested, no appeal language fixes it — book the test.
How do I know which reason applied to me?
Amazon’s rejection notice usually states a category. Match it to this list, fix that item, and re-submit once with a complete package.
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